Supervisor Customer Service-Relief

US$50,000-57,000

About the opportunity

 

Who will I be working for?

You will be working for one of the Islands most awarded banks. They pride themselves on being approachable and proactive, with a focus on giving customers the best experience possible. 

Who will be working with me?

As Customer Service Supervisor, you will be managing a team of customer service representatives as well as the opening of new accounts.  You will follow guidance from managerial staff and other supervisors as well as providing guidance to your team members.

How will I make a difference?

As a supervisor of the front-line team you will be guiding and maintaining the face of the branch, ensuring that customers are served promptly and efficiently. Your attention to detail and leadership ability will provide structure and support to your close-knit team of representatives that will mean great service for the banks customers. 

What do I need?

Your prior banking experience, strong communication and leadership skills will be foundational for your success in this supervisory role. You will have a proactive approach to daily tasks and be highly motivated and enthusiastic about the success of your team, consistently pushing the importance of customer satisfaction.

Please note that at this time, this position is open to Caymanian Status holders only.

If this is your dream job but you don’t match all the requirements, please get in touch with one of our Career Team. We will work with you on your own personal development plan to help you get to where you want with your career.

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