“We must measure what leads to results, not simply what is easy to measure.” Within every industry, or at least many, we tend to focus on the metrics and numbers to track our performance. As recruiters, we must ask ourselves, what can we measure to ensure that things are being done satisfactorily? Today CML Recruitment will share 3 crucial areas to focus on when tracking your recruitment metrics.

1. Candidates & Volume

Firstly, are your processes and our recruiters generating candidates effectively?

• Be sure to track your Candidate Acceptance Ratio? (Candidates ÷ Offers Accepted)
• Reflect on the general interest in a given role or department.
• Reflect on the resources required to populate a typical candidate pool.
• Create a Recruitment Source Breakdown.
• Monitor your resources and the resulting applicant volumes.

2. Speed and Process Time

Is the time to fill a candidate’s role or position reasonable?

• Weigh the efficiency of attraction.
• Track your efficiency after an interview (Lenth of your first interview ÷ Total applicants)
• Track the number of interviews per vacancy (Candidates Interviews ÷ Vacancies)
• Reflect on the position’s start date (Time from start date ÷ Total applicants)
• Weigh the total efficiency of your recruitment processes.
• Indicate process quality, candidate quality or understanding of the job specifications.



3. Quality of Processes

Lastly, is recruitment getting the job done?

• Track your offer rate for each vacant role (Offers ÷ Candidates Interviewed)
• Reflect on your efficiency during the candidate search, sourcing and selection processes.
• Track your Offer-Acceptance Rate (Offers Accepted ÷ Offers Extended)
• Track your Turnover Rate of new hires (New-hire Terminations ÷ Average Headcount)
• Ask yourself – Is the right talent being attracted, assessed and offered? Is time being wasted engaging candidates who have no genuine interest?
• Are suitable, well-aligned candidates being hired at the end of the recruitment process?

Furthermore, while candidate and volume, speed and process time, and quality of processes are important areas to focus your energy on, we must never forget the most important metric to track. Satisfaction is, ultimately, the biggest thing to measure in any business!